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Transferring Your Norton Subscription to a New Device Made Easy


Switching to a new device? No problem! Transferring your Norton subscription to a new device is a simple process that ensures your digital protection continues without interruption. Here’s a step-by-step guide to help you transfer your Norton subscription easily:

Step 1: Deactivate Norton on Your Old Device

Before transferring your Norton subscription, you’ll need to deactivate it on your old device. This step frees up your subscription so that it can be activated on the new device.

  1. Log into your Norton account: Go to Norton.com and sign in with your account credentials.
  2. Manage your devices: Once logged in, go to the “Subscriptions” or “My Norton” section.
  3. Find the device you want to deactivate: Under your list of devices, locate the old device you wish to remove.
  4. Deactivate Norton on the old device: Follow the prompts to deactivate or remove Norton from the old device. This will not uninstall Norton, but it will make the license available for use on your new device.

Step 2: Install Norton on Your New Device

After deactivating Norton on your old device, you can proceed with installing it on your new device.

  1. Visit Norton Setup Page: Open a browser on your new device and go to Norton.com/setup.
  2. Sign into your Norton account: Use the same account credentials that you used to deactivate Norton on your old device.
  3. Enter your product key: If prompted, enter the 25-character product key found in your original product packaging or email receipt. This is necessary to verify your subscription.
  4. Download and Install Norton: Follow the on-screen instructions to download and install Norton on your new device. Depending on your device’s operating system (Windows, Mac, Android, or iOS), the installation steps may vary slightly, but Norton will guide you through the process.

Step 3: Activate Norton on Your New Device

Once Norton is installed, you’ll need to activate it to start protecting your new device.

  1. Open Norton on your new device: After installation is complete, open the Norton application.
  2. Sign in with your Norton account: If you haven’t already signed in, log in to your Norton account using the same credentials.
  3. Activate your subscription: Follow the on-screen prompts to activate your Norton subscription on the new device. This step ensures that your subscription is recognized and ready to protect your device.

Step 4: Verify Protection and Update Settings

After activation, take a few moments to verify that your Norton subscription is properly protecting your new device.

  1. Check subscription status: Go to your Norton account dashboard to verify that your subscription is listed under your new device.
  2. Run an initial scan: It’s a good idea to run a full system scan on your new device to ensure there are no existing threats.
  3. Customize settings: If needed, adjust the Norton security settings to match your preferences (e.g., enabling automatic updates, setting up firewall settings, etc.).

Step 5: Uninstall Norton from the Old Device (Optional)

If you no longer need Norton on your old device, you can uninstall it to free up space.

  1. Windows: Go to Control Panel > Programs > Uninstall a program, select Norton, and click Uninstall.
  2. Mac: Go to the Applications folder, find Norton, and drag it to the Trash.
  3. Android/iOS: Open the app drawer or settings, select Norton, and choose Uninstall or Delete.

Step 6: Enjoy Ongoing Protection

With Norton now active on your new device, you’re ready to continue enjoying the robust protection it offers, including real-time antivirus scanning, firewall protection, secure browsing, and more.

Additional Tips

  • Multi-Device Protection: If you have a Norton plan that supports multiple devices (e.g., Norton 360), you can install it on other devices as well by repeating these steps for each one.
  • License Management: Keep track of your Norton product keys and licenses, especially if you manage multiple subscriptions for different devices. You can easily view your license details in your Norton account.
  • Support: If you encounter any issues during the transfer process, both Norton and Best Buy offer customer support to assist with deactivating, installing, or troubleshooting your Norton subscription.

By following these simple steps, you can quickly transfer your Norton subscription to a new device and keep your digital life secure.